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email: info@mastershotfilms.com

phone: TIGHT-LIGHT 

(844.485.4448)

Brooklyn,NY

FREQUENTLY ASKED QUESTIONS

Q. IS MASTERSHOT FILMS INSURED?

A. YES, WE ARE FULLY INSURED WITH A $1M GENERAL LIABILITY POLICY ALONG WITH WORKERS COMPENSATION. WE ARE ABLE TO LOAD IN/OUT OF CORPORATE BUILDINGS THROUGHOUT THE TRI-STATE AREA WITH OUR INSURANCE. WE ALSO HAVE RENTAL HOUSE INSURANCE ALLOWING US TO SUBRENT EQUIPMENT FOR PRODUCTIONS.

Q. IS IT POSSIBLE TO CUSTOMIZE OUR OWN LIGHTING PACKAGE?

A. YES! OUR VANS CARRY ALL OF THE EQUIPMENT LISTED ABOVE. WE USUALLY TRY AND STICK TO OUR FIXED-PRICE PACKAGES BUT IF YOUR PRODUCTION NEEDS TO ADD ON ADDITIONAL GEAR, LET US KNOW.

 

Q. IS IT POSSIBLE TO RENT A PACKAGE WITHOUT A GAFFER AND/OR GRIP?

A. NO. OUR GAFFERS AND GRIPS ENSURE THAT ALL OF OUR EQUIPMENT IS OPERATED EFFECTIVELY, SAFELY, AND IS TAKEN CARE OF. ONE OF THE PERKS OF WORKING WITH MASTERSHOT FILMS IS THAT OUR GEAR IS WELL MAINTAINED AND NOT BEAT UP LIKE RENTAL HOUSE GEAR. ALL OF OUR GAFFERS POSSESS YEARS OF EXPERIENCE AND ARE INSURED TO DRIVE OUR G&E VANS.  

 

Q. DO PRODUCTIONS NEED TO PAY FOR GEAR RENTALS AT THE TIME OF BOOKING?

A. NO. WE OFFER DISCOUNTS TO PRODUCTIONS THAT PAY IN FULL ON THE DAY OF THEIR PRODUCTIONS, BUT WE ALSO OFFER THE ABILITY TO PAY WITHIN THIRTY DAYS OF YOUR PRODUCTION AT OUR STANDARD LIST PRICES ABOVE. WE DO NOT OFFER NET60 & NET90 PAYMENT TERMS. ALL OF OUR LABOR, EQUIPMENT RENTAL & DELIVERY COSTS ARE SENT IN ONE EASY TO READ INVOICE.

 

Q. CAN OUR PRODUCTION PAY BY CREDIT CARD?

A. YEP. ONCE YOU HAVE ACCEPTED OUR ESTIMATE AND BOOKED OUR SERVICES, A PRODUCER CAN SUBMIT PAYMENT BY CREDIT CARD AND/OR BANK TRANSFER. 
 

Q. DOES MASTERSHOT FILMS WORK OUT-OF-STATE?

A. YES, WE SERVICE NYC, NJ, AND & CT. GAS & TOLL CHARGES APPLY TO ALL PRODUCTIONS OUTSIDE OF NYC. IF YOUR SHOOT IS MORE THAN 60 MINS FROM NYC, LET US KNOW PRIOR TO BOOKING. 

 

Q. CAN MASTERSHOT FILMS PROVIDE US WITH CAMERA EQUIPMENT?

A. AT THE MOMENT, WE CAN ONLY SUPPLY PRODUCTIONS WITH LIGHTING EQUIPMENT AND LIGHTING SPECIALISTS. WE WORK WITH LOTS OF CAMERA OWNERS THROUGHOUT NYC AND WILL HAPPILY RECOMMEND CAMERA OPERATORS WE THINK WILL DO A GOOD JOB AND PROVIDE THE RIGHT GEAR.


Q. WHAT IS THE PRICING TO RENT OUT THE STUDIO?

A. OUR RATES VARY FROM JOB TO JOB. STUDIO PRICING IS BASED ON 3 FACTORS

  • DAYS: MULTI-DAY BOOKINGS RECEIVE GREATER DISCOUNTS

  • HOURS: OUR HALF DAY RENTALS (6 HOURS) ARE CHEAPER THAN FULL DAY RENTALS (12HRS) 

  • PAINT:  OUR WALLS ARE ALWAYS WHITE. WE SUPPLY COLORED 9' SEAMLESS PAPER TOO. WE CAN ALSO PAINT THE CYC WHATEVER COLOR FOR AN ADDITIONAL CHARGE. PLEASE ASK US ABOUT THIS PRIOR TO BOOKING

 

Q. DO YOU REQUIRE INSURANCE?

A. YES- WHEN PRODUCTIONS BOOK OUR COMPANY FOR THEIR G&E NEEDS, WE ASK FOR A COI (CERTIFICATE OF INSURANCE) FOR MASTERSHOT FILMS LLC. 


MASTERSHOT FILMS LLC 

 273 16TH STREET #1608

JERSEY CITY, NJ 07310

Q. WHAT IS YOUR OVERTIME POLICY?

A. OUR TEAM OPERATES ON A 12HR DAY, PORTAL TO PORTAL. MOST SHOOTS IN NYC FALL WITHIN THE STANDARD 10-12HRS/DAY. IF YOUR PRODUCTION GOES BEYOND 12HRS, OVERTIME CHARGES WILL BE APPLIED FOR LABOR. 


Q. IS IT POSSIBLE TO ‘SOFT HOLD’ A G&E VAN AND A CREW FOR OUR SHOOT?

A. A PRODUCER CAN ASK US TO SOFT-HOLD A PARTICULAR DATE FOR HIS/HER PRODUCTION. IF ANOTHER PRODUCTION CONTACTS US ABOUT THE SAME DATE, WE WILL CALL & TEXT THE PRODUCTION THAT HAS US HOLDING THAT DATE TO LET THEM KNOW ANOTHER PRODUCTION IS LOOKING TO BOOK OUR SERVICES FOR THAT SAME DATE. IF THE ORIGINAL PRODUCER IS READY TO BOOK AT THAT TIME, WE WILL REQUIRE AN OFFICIAL BOOKING PAPERWORK TO BE REVIEWED & SIGNED. IF THE ORIGINAL PRODUCER IS UNABLE TO CONFIRM US AT THAT TIME, WE WILL NEED TO RELEASE OUR SOFT HOLD. A SHOOT IS ONLY CONFIRMED WHEN THE CLIENT HAS SIGNED OFF ON OUR CONTRACT.


 

Q. WHAT IS MASTERSHOT’S CANCELLATION POLICY?
A. ONCE A CONTRACT HAS BEEN SIGNED AND DELIVERED, WE WILL RESERVE ONE OF OUR VANS AND CREW MEMBERS FOR THAT PRODUCTION. IF THE SHOOT IS CANCELLED FOR ANY REASON 24HRS PRIOR TO THE SHOOT DATE, THE PRODUCER AND HIS/HER PRODUCTION COMPANY IS RESPONSIBLE FOR THE FULL AMOUNT OWED TO OUR LIGHTING CREW FOR THE DAY OF THE SHOOT. IF THE SHOOT IS CANCELLED WITHIN 48HRS OF THE DAY OF THE SHOOT, THE PRODUCER AND HIS/HER PRODUCTION COMPANY IS RESPONSIBLE FOR 50% OF THE CREWS AGREED-UPON RATE. CANCELLATIONS 72HRS OR MORE DO NOT NEED TO PAY PAY CANCELLATION FEES FOR CREW.


Q. IS IT POSSIBLE TO BRING A MASTERSHOT FILMS GAFFER/GRIP ON A LOCATION SCOUT?

A. YES, WE CAN GO ON SCOUTS WITH UPCOMING PRODUCTIONS. WE CHARGE A STANDARD DAY RATE FOR LABOR REGARDLESS OF HOW LONG THE SCOUT LASTS BECAUSE A SCOUT REQUIRES A FULL-DAY COMMITMENT FROM OUR G&E TEAM. 

IF A PRODUCTION CANNOT AFFORD TO BRING OUR KEY GRIP AND/OR GAFFER ON A SCOUT, WE ENCOURAGE THE PRODUCER AND/OR DP TO SEND US PHOTOS OF THE SHOOTING LOCATION SO THAT WE CAN BE SURE WE’LL HAVE THE RIGHT GEAR, EXPENDABLES, AND LABOR TO PERFORM THE JOB SAFELY AND ON TIME.